Privacy Policy

Last updated: June 2026

This Privacy Policy explains how HDR Coaching collects, uses and protects your personal information when you use our website, submit an enquiry, complete a Meta lead form, or contact us about personal training or coaching services.

1. Who we are

HDR Coaching provides personal training and coaching services.

Website: hdrcoaching.co.uk
Contact email: haydenrfitness@gmail.com

2. What information we collect

We may collect the following information when you contact us, submit a form, or enquire about coaching:

• Name

• Email address

• Phone number

• Fitness goals

• Training experience

• Information you choose to share about your health, lifestyle, availability or coaching needs

• Website usage information through cookies, analytics and advertising tools

3. How we collect your information

We collect information when you:

• Fill in a form on our website

• Submit a Meta/Facebook/Instagram lead form

• Contact us by phone, email, WhatsApp, Instagram or another platform

• Use our website

4. How we use your information

We use your information to:

• Respond to your enquiry

• Contact you about personal training or coaching

• Understand your goals and whether our service is suitable

• Arrange assessments, consultations or coaching sessions

• Provide coaching services if you become a client

• Improve our website, adverts and services

• Keep basic business and client records

5. Lawful basis for using your information

We process your information where it is necessary to respond to your enquiry, provide services you have requested, manage our business, and where we have a legitimate interest in following up with people who have contacted us about coaching.

Where required, we may also rely on your consent, for example for certain marketing communications.

6. Health and fitness information

If you choose to share health, injury, medical or fitness-related information, we will only use this to understand your needs and help assess whether coaching is suitable.

You should speak to a doctor or qualified healthcare professional before starting any new fitness or nutrition programme, especially if you have any medical conditions, injuries or concerns.

7. Who we share your information with

We do not sell your personal information.

We may share or process information through trusted service providers we use to run the business, such as:

• Website and form platforms

• Meta/Facebook/Instagram advertising tools

• Email or messaging platforms

• Booking or payment systems

• Professional advisers, if required

We only share information where needed to operate the business, provide services, comply with legal obligations, or manage enquiries.

8. How long we keep your information

We only keep your personal information for as long as necessary.

Enquiry information may be kept for a reasonable period so we can follow up and manage potential client relationships.

Client information may be kept for longer where needed for business, legal, accounting or insurance reasons.

9. Marketing

If you enquire about coaching, we may contact you about your enquiry or related services.

You can ask us to stop contacting you at any time by replying to the message or emailing haydenrfitness@gmail.com.

10. Cookies and tracking

Our website may use cookies, analytics tools and advertising pixels, including Meta Pixel, to understand website activity, improve our website, measure advertising performance, and show relevant adverts.

You can control cookies through your browser settings.

11. Your rights

Under UK data protection law, you may have rights including the right to:

• Access the personal information we hold about you

• Ask us to correct inaccurate information

• Ask us to delete your information

• Object to or restrict how we use your information

• Withdraw consent where we rely on consent

• Complain to the Information Commissioner’s Office

To make a request, contact us at: haydenrfitness@gmail.com

You can also complain to the ICO if you are unhappy with how your information is handled: ico.org.uk

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be available on our website.

13. Contact

If you have any questions about this Privacy Policy, contact:

HDR Coaching
Email: haydenrfitness@gmail.com